Sometimes we can figure out what's wrong with your John Deere knotter over the phone. Why spend $100+ on a service call from your dealer? For only $29, we'll give you our undivided attention for up to 30 minutes. If our diagnosis requires a part or service we provide, we'll credit that $29 against your total bill.
There are times we're up to our elbows repairing a baler in our shop. If that's the case, we'll return your call within 24 hours (Monday-Saturday). Most of the time, one of our certified tech team members can break away to answer your questions. We know when you're baler is down, you want to get it back into the field ASAP- we'll help you do that.
Why do we charge for this service? It's simple, our tech team has diagnosed, repaired and rebuilt hundreds of John Deere knotters over the years. Frequently, in just 30 minutes, they can save you hours (or days) in getting your unit back into the field. We figure that type of experience is worth a lot- you'll be getting more than your money's worth!
To help us diagnose your problem quickly, please fill out the form below. Once you submit it, you'll be sent to the shopping cart. Just pay for the diagnostic call there, and you'll get an email back with your ID number, and our hotline phone number. We'll be waiting for your call!